Xiaomi improves its customer service and post-sales supply chain management with Dynamics 365 and Power Platform

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Xiaomi improves its customer service and post-sales supply chain management with Dynamics 365 and Power Platform

When global tech leader Xiaomi encountered challenges scaling customer service across 100+ markets, it turned to Microsoft Dynamics 365 and Power Platform. Get the story on how integrating the two helped Xiaomi reenvision its service model to create efficiencies and delightful customer experiences.

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Xiaomi improves its customer service and post-sales supply chain management with Dynamics 365 and Power Platform